The power of a great Customer Experience

- How a superior digital experience can drive significant business value and eliminate cost

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Users today expect world class digital experiences across all channels, and their tolerance for clunky interfaces are close to zero.

Never has it been more important to ease the way for your customers and get as close to a transparent and friction-less user interface as possible.

  • So how do you do it?

  • What are the world-Class examples of friction-less onboarding and transactional solutions?

  • How will interfaces change in the future?

  • How do we measure the financial effect of working professional with design and UX?

Learn the dos and don’ts from some of the best cases out there and how to capitalize on the right user journey.


Recommendation

Tim holdt et fantastisk inspirerende oplæg.Det gav en super start på dagens arbejde med vores digitaliseringstema, og vi kan se af tilbagemeldingerne fra gruppearbejdet, at han har inspireret mange.

- Lisbeth Møller Hansen, Gladsaxe Kommune



Det var virkelig godt. Både informativt og underholdende. Hverken for kort eller for langt, og uhyre debatskabende efterfølgende.Stor ros til Tim Frank Andersen.

- Bjarke Hansen, Fynsk Erhverv